7 cases
A 500-person company replaced a 47-step manual onboarding checklist with an AI agent that guides new hires, answers questions, and coordinates with IT, HR, and managers automatically.
A DTC e-commerce brand with 200K monthly orders deployed a support agent trained on their help docs and order data. First-contact resolution jumped from 31% to 68% without adding headcount.
A regional telecom with 2M subscribers deployed a voice AI agent to handle billing inquiries, plan changes, and troubleshooting. 62% of calls never reached a human agent.
A 2,000-person company deployed an internal chatbot trained on all HR policies, benefits documents, and employee handbooks. HR saved 1,200 hours per year answering repetitive questions.
A regional bank deployed a loan servicing agent connected to their core banking system. Borrowers get real-time status, document checklists, and next-step guidance without calling — cutting inbound call volume by 51%.
A B2B SaaS company replaced their 30-minute form + human qualification call with an AI agent that qualifies leads in real-time conversation, books demos immediately, and hands off to AEs with full context.
When a viral Product Hunt launch drove 50,000 signups in 48 hours, a 3-person support team used an AI agent to handle the 10x ticket surge — maintaining under-2-minute response times throughout.